What's the difference between T-Mobile and MetroPCS? Both are owned by the same company and use the same towers. Why should I pay more for T-Mobile service?

While T-Mobile and MetroPCS are both owned by the same company and utilize T-Mobile's network infrastructure, there are several key differences that might influence your decision:

Network and Speed

Both carriers use T-Mobile's GSM/HSPA/LTE network, but T-Mobile subscribers generally receive priority on the network, especially during times of high traffic. This can result in slightly faster speeds for T-Mobile users compared to MetroPCS users, although the difference is often minimal15.

Plan Options and Pricing

MetroPCS offers more plan options, including four different plans ranging from 2GB to unlimited data, and these plans are generally cheaper. For example, MetroPCS's unlimited data plan costs $50 per month, which is $20 less than T-Mobile's unlimited plan. However, MetroPCS's cheaper plans come with restrictions such as limited video streaming resolution (480p) and no tethering on the $50 plan. Upgrading to the $60 plan adds 10GB of LTE hotspot data but still has video streaming restrictions unless an additional $10 is paid15.

Customer Service

T-Mobile is known for its superior customer service, offering a full range of support options including online chat and responsive social media pages. MetroPCS, on the other hand, ranks lower in customer support and may not offer the same level of service5.

Phone Selection

T-Mobile provides a more comprehensive selection of phones, including the latest flagship models from major manufacturers like Samsung, LG, and Apple. MetroPCS offers 34 devices, but fewer high-end options and no installment pricing for purchasing phones outright5.

Extras and Perks

T-Mobile offers several perks that MetroPCS does not, such as weekly giveaways (T-Mobile Tuesdays), complimentary Netflix subscriptions for multi-line subscribers, and an attractive international travel plan with unlimited texting and data in over 140 countries. MetroPCS charges extra for international services and does not offer these additional perks15.

International Services

T-Mobile includes unlimited texting and data access in over 140 countries as part of its standard plan, while MetroPCS charges extra for these services5.

Data Usage Features

MetroPCS has features like the Data Maximizer, which helps stretch data usage by streaming video at lower resolutions. T-Mobile offers its Digits program, allowing users to use one number across multiple devices5.

Why Choose T-Mobile Over MetroPCS?

• Priority Network Access: T-Mobile users get priority on the network, which can result in faster speeds during peak times.
• Better Customer Service: T-Mobile offers more comprehensive and responsive customer support.
• Wider Phone Selection: T-Mobile provides access to the latest high-end smartphones.
• Additional Perks: T-Mobile includes benefits like Netflix subscriptions, international travel plans, and weekly giveaways.
• Unrestricted Plans: T-Mobile's plans, although more expensive, come with fewer restrictions on video streaming and tethering.

Why Choose MetroPCS Over T-Mobile?

• Cost Savings: MetroPCS plans are generally cheaper, making it a more budget-friendly option.
• More Plan Options: MetroPCS offers a variety of plans to suit different needs and budgets.
• Budget-Friendly Phones: MetroPCS provides more affordable phone options, with many devices priced under $200.
• Data Maximization Features: MetroPCS's Data Maximizer and music streaming features can help stretch data usage.

Ultimately, the choice between T-Mobile and MetroPCS depends on your individual priorities and needs. If affordability and a variety of plan options are crucial, MetroPCS might be the better choice. However, if you value superior customer service, a wider selection of high-end phones, and additional perks, T-Mobile could be worth the extra cost.