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How helpful is QuickBooks' auto data recovery support phone number to recover your corrupted data files?
While the QuickBooks Auto Data Recovery (ADR) feature itself is a valuable tool for recovering corrupted or lost data, the support phone number provided by QuickBooks can be crucial if the ADR feature does not work as expected or if you need additional assistance.
Here are some key points to consider:
QuickBooks Auto Data Recovery Feature
- The ADR feature automatically creates backups of your QuickBooks data file (.QBW) and transaction log file (.TLG) every 12 hours, which can be used to recover lost or corrupted data135.
Limitations of ADR
- The ADR feature has limitations, such as not being able to recover individual transactions and not supporting company files larger than 1.5 GB134.
When to Use Support
- If the ADR feature is not functioning as expected, or if you encounter issues beyond the capabilities of ADR, contacting QuickBooks Support can be highly beneficial. They can guide you through troubleshooting steps, help determine if there is a larger issue, and provide additional recovery options134.
Additional Recovery Options
- If ADR fails, you may need to use other tools or services, such as Intuit Data Services or third-party software like Stellar Repair for QuickBooks, which can help recover data from severely corrupted files34.
In summary, the support phone number is helpful in the following scenarios:
- When the ADR feature is not working correctly.
- When you need guidance on using the ADR feature.
- When you require additional recovery options beyond what ADR can provide.
- For troubleshooting and determining the root cause of data corruption or loss.
Therefore, while the ADR feature is a powerful tool, the support phone number serves as a critical backup to ensure you can recover your data even when the automated process fails.